Kotae
PaidAI chatbot that automates front-line customer support inquiries on websites for small businesses without dedicated support teams.
Информация об инструменте
Что такое Kotae?
Kotae is an AI-powered chatbot that trains on a business's website and files to answer customer FAQs, handle inquiries, escalate conversations, deliver analytics, and integrate with messaging channels so small business owners can reduce support workload. It provides a front-line customer support solution for businesses without dedicated support teams or ticketing systems, automating incoming customer inquiries so owners can spend more time growing their business.
Основные функции
Train on business content
Train the AI on the business website and uploaded files to generate accurate responses.
Brand customization
Match the chatbot to the brand's look and feel with basic or full customization options.
Website publishing
Quickly deploy and publish the chatbot to a website.
AI response refinement
Refine responses, role, personality, language, and style of the AI chatbot.
Escalations
Receive notifications for escalated conversations that need human attention.
Analytics
Discover trends among customer inquiries.
Integrations and MCP
Build custom workflows with Messenger, MCP, and APIs.
Lead-capture form
Capture leads via form (available in Pro plan).
Real-time voice chat
Support real-time voice chat interactions (available in Pro + Voice plan).
Facebook Messenger integration
Integrate with Facebook Messenger for customer conversations (available in Pro plan).
Conversation history
Access full conversation history.
Custom responses
Create and use custom responses.
Варианты использования
- #1
Automate website customer inquiries
Handle incoming customer questions on a website automatically as front-line support without dedicated teams or ticketing systems.
- #2
Answer FAQs
Provide automated answers to frequently asked questions for small business owners.
- #3
Discover customer trends
Use analytics to identify trends in inquiries and learn more about customers.
- #4
Escalate complex conversations
Notify owners when conversations need human intervention.
Тарифные планы
30-day free trial available. Starter: $19/mo or $12/mo yearly ($156 billed annually) with 1,000 answers per month. Pro: $37/mo or $25/mo yearly ($300 billed annually) with 4,000 answers per month. Pro + Voice: $149/mo or $99/mo yearly ($1,188 billed annually) with 8,000 answers per month plus real-time voice chat. Enterprise available for custom needs. Limited-time campaign noted for first 30 companies with 90 days free (Japanese promo).
Альтернативы
Часто задаваемые вопросы
What is Kotae?
Who is Kotae designed for?
How does Kotae train its AI responses?
What pricing plans does Kotae offer?
Can Kotae escalate conversations to a human?
What platforms and integrations does Kotae support?
Kotae Контакты и социальные сети
- КомпанияKotae AI
- Поддержка
- Веб-сайт:
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