Loris

Unknown
-(0 Отзывы)
0 Сохранено

Conversation intelligence that analyzes chat, email, and voice to reveal drivers, sentiment, resolution, and agent performance.

Веб-сайт:https://loris.ai/
Добавлено:13 июл. 2026 г.
0
Социальные сети и электронная почта:
conversation intelligencecustomer analyticsAI agent analyticsquality assurancesentiment analysiscontact center
Посетите веб-сайт
Loris
Посетите официальный сайт

Информация об инструменте

Что такое Loris?

Loris is a conversation intelligence platform that automatically analyzes all customer interactions—whether handled by humans or AI—across chat, email, and voice. It uncovers why customers reach out, how teams handle conversations, and what to improve in order to lower costs and increase loyalty.

Основные функции

  • Conversation Insights

    Analyze every customer interaction to uncover root causes driving contact volume and how sentiment shifts over time, enabling anticipation of problems and reduction of repeat contacts and churn.

  • Quality Assurance

    Automatically evaluate every conversation for consistent, objective views of policy adherence, issue resolution, and agent performance, linking quality signals to outcomes like repeat contacts and escalations.

  • AI Agent Analytics

    Track AI agent performance metrics including containment, transfers, abandonment, and sentiment to identify where automation succeeds or falls short and improve prompts, guardrails, and escalation strategies.

Варианты использования

  • #1

    Increase conversions and revenue with AI commerce agents

    Design AI agent experiences that resolve issues and guide customers through purchases by using conversation insights to optimize engagement timing and content.

  • #2

    Improve AI deflection without impacting customer experience

    Gain a fuller picture of customer experience to raise deflection rates while maintaining quality.

  • #3

    Automate manual tasks and proactively address customer issues

    Identify automation opportunities and emerging problems from conversations to shift from reactive to proactive operations.

  • #4

    Inform better product decisions

    Use conversation data as a source of customer insights to improve products and processes.

  • #5

    Spot churn signals early

    Detect retention risks from conversations and act before customers leave.

Лучше всего для:Customer service teamsQuality assurance teamsAI agent operatorsProduct teamseCommerce teams

Тарифные планы

Website presents Start for free and Book a demo options along with a Pricing page link; no detailed plan structure or costs are provided in the source.

Альтернативы

E

Elephant

Elephant.ai is the #1 AI sales assistant that boosts website conversions, captures leads, and closes sales 24/7. With no coding required and multilingual support, it’s the ultimate tool for businesses looking to thrive online.

🇺🇸35.8%
5.2K
Бизнес-инструментыAI Sales Assistant+3
B2b Rocket

B2b Rocket

B2B Rocket's AI Agents automate lead generation and sales, helping businesses reach prospects 24/7 with personalized, multi-channel outreach.

🇺🇸31.2%
26K
Бизнес-инструменты
Transparently.AI

Transparently.AI

AI-powered platform that detects accounting fraud and manipulation risk in financial statements of publicly listed companies.

🇺🇸44.4%
6.9K
Бизнес-инструментыAI fraud detection+11
Regie

Regie

Product details are not clearly published in the available source data.

🇺🇸38.9%
42K
Бизнес-инструментыRegie+2
11x

11x

Product details are not clearly published by the official source.

🇺🇸34.9%
85K
Бизнес-инструментыAI tool+2
ResumeCoach

ResumeCoach

Online AI platform for building ATS-friendly resumes and cover letters, analyzing LinkedIn profiles, and practicing job interviews.

🇺🇸39.2%
150K
Бизнес-инструментыAI resume builder+11
FlyFin

FlyFin

FlyFin information and official resources

🇺🇸69.6%
21K
Бизнес-инструментыFlyFin+2
Nominal

Nominal

Agentic AI platform that plugs into existing ERPs and systems to automate accounting close, consolidation, intercompany, and reconciliation workflows.

🇺🇸43.5%
14K
Бизнес-инструментыAgentic AI+11

Часто задаваемые вопросы

What is Loris?
Loris is a conversation intelligence platform from Contentsquare that automatically analyzes customer interactions across chat, email, and voice to reveal drivers, sentiment, resolution, and agent performance.
What channels does Loris analyze?
Loris analyzes customer interactions across chat, email, and voice.
What are the main features of Loris?
Core features include Conversation Insights to uncover root causes and sentiment shifts, Quality Assurance for automatic evaluation of every conversation, and AI Agent Analytics to track containment, transfers, abandonment, and sentiment.
Who is Loris designed for?
Loris is aimed at customer service teams, quality assurance teams, AI agent operators, product teams, and eCommerce teams.
How can I get started with Loris?
The official source offers Start for free and Book a demo options; detailed pricing structure is not clearly published.
Does Loris support AI agents?
Yes. AI Agent Analytics tracks performance metrics such as containment, transfers, abandonment, and sentiment to help improve prompts, guardrails, and escalation strategies.

Loris Контакты и социальные сети

Посетите официальный сайт

Отзывы

-

Поделитесь своим опытом использования этого инструмента...

Информация об инструменте

Модель оплатыUnknown
КатегорияБизнес-инструменты
Теги
conversation intelligencecustomer analyticsAI agent analyticsquality assurancesentiment analysiscontact center
Языканглийский
Последнее обновление16 июл. 2026 г.
Заявить права на этот инструмент