OpenReplay
Open SourceOpen-source self-hosted session replay and product analytics for full control over data security and privacy
Информация об инструменте
Что такое OpenReplay?
OpenReplay is an open-source self-hosted session replay and product analytics platform for observing user behavior, debugging, and improving digital experiences. It provides session replay, product analytics, and co-browsing tools that teams can self-host for full control over data security and privacy while understanding user interactions, measuring journeys, and assisting users in real time.
Основные функции
Session Replay
Replay everything users do in the app to see navigation, clicks, hesitations, struggles, errors, slowdowns, and crashes, with support for errors, network activity, AI summary, and performance metrics.
Product Analytics
Measure which journeys convert and where users drop off using funnels, user journeys, trends, heatmaps, and web analytics, backed by session replays for context.
Co-Browsing
Assist users in real time by co-browsing their session with live session replay, remote control, annotations, and video calling without meeting links or downloads.
DevTools
Built-in developer tools that allow reproducing and fixing bugs as if they happened in the developer's own browser by taking them straight to the issue via session replay.
Funnels
Analyze conversion paths and drop-offs as part of product analytics.
Heatmaps
Visualize user interactions to identify engagement and friction points.
Journey Analysis
Understand full user journeys across the product.
Web Analytics
Track web-based user behavior and metrics.
Mobile
Support for mobile platform session replay and analytics.
Spot
Feature listed under core product capabilities and platform integrations.
Integrations & API
Platform support for integrations and API connectivity.
Self-Hosting for Security & Privacy
Self-hosting guarantees complete control over customer data with no third-party processors, supporting security, privacy, and regulatory compliance.
Варианты использования
- #1
Engineering Debugging
Reproduce and fix bugs faster using session replay and built-in developer tools as if the issue happened in the engineer's own browser.
- #2
Product Decision Making
Understand why users drop off, what they miss, and which features drive engagement to prioritize work and make data-backed product decisions.
- #3
Customer Support Assistance
Step into live sessions, see exactly what the user sees, and co-browse to provide guided support without tickets or screenshots.
- #4
UX Research and Design Validation
Validate design decisions by observing how users actually interact with the app and uncover friction or UX breakdowns.
- #5
Enterprise Digital Experience Iteration
Observe, measure, and iterate on digital experiences with self-hosted analytics for data security and privacy compliance.
Тарифные планы
Offers Self-Host option and Try Cloud; described as open-source session replay and product analytics for self-hosting.
Альтернативы
Часто задаваемые вопросы
What is OpenReplay?
What does OpenReplay primarily help teams do?
How does session replay work in OpenReplay?
What pricing model does OpenReplay use?
How does OpenReplay support data security and privacy?
Who is OpenReplay designed for?
OpenReplay Контакты и социальные сети
- Электронная почта службы поддержки
- Поддержка
- Веб-сайт:
- GitHub
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