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Regal AI

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AI agent platform for contact centers to build, monitor, and scale voice, SMS, and chat agents that work with human agents for customer engagement.

Веб-сайт:https://www.regal.ai/
Добавлено:13 июл. 2026 г.
Посетители в месяц:
34.2K
Социальные сети и электронная почта:
AI agentscontact centervoice AISMS agentschat agentscustomer experience
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Regal AI
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Информация об инструменте

Что такое Regal AI?

Regal AI is an AI agent platform that helps contact center and CX teams build, orchestrate, monitor, and scale generative AI agents across phone, SMS, and chat channels. It combines AI and human agents for inbound and outbound customer communications, using real-time data, personalization, and analytics to improve engagement.

Основные функции

  • AI Phone Agents

    Voice AI agents for support and outbound use cases that operate 24/7 and can be tailored to specific workflows.

  • AI SMS/Chat Agents

    Conversational SMS and chat AI agents for faster inbound response and higher engagement rates.

  • AI Agent Builder / Voice Agent Builder

    Builder to create and deploy AI agents from idea to production, including WebRTC voice agents.

  • Unified Customer Profile

    Real-time unified customer profile built on customer signals for personalized engagement decisions.

  • Journey Builder and IVR & Routing

    Outbound journey builder, segment builder, IVR, and routing for automated personalization.

  • Conversation Intelligence

    Conversation intelligence with monitoring, quality assurance, and insights for AI and human agents.

  • AI Sales Dialer

    Sales dialer capabilities including branded caller ID, spam remediation, and phone number management.

  • Unified Agent Desktop

    Desktop and live dashboards enabling human and AI agents to work together.

  • Analytics and Reporting

    Analytics, reporting, customizable dashboards, A/B testing, and simulations for performance management.

  • Integrations and Webhooks

    40+ integrations, webhooks, and custom objects for connecting external systems.

Варианты использования

  • #1

    Customer Support

    Automate and transform customer support with AI agents that understand intent and take action.

  • #2

    Lead Qualification

    Route, score, and qualify leads at scale with human-level precision.

  • #3

    Appointment Setting

    Handle high-volume appointment calls, confirmations, and reminders to reduce no-shows.

  • #4

    Collections

    Automate repetitive collections work and improve payment recovery rates.

  • #5

    Bookings

    Automate high-volume booking and scheduling operations to reduce idle time and improve experience.

Лучше всего для:Contact center leadersCX leadersEnterprise contact centersTeams in healthcare, insurance, financial services, eCommerce, education, local services, Medicare, loan collection, legal services, and BPOs

Тарифные планы

Official pages link to Pricing and emphasize Request demo, Login, and enterprise use; no public tiers, prices, or free/paid model details are disclosed in the source snapshots.

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Часто задаваемые вопросы

What is Regal AI?
Regal AI is an AI agent platform for contact centers that lets teams build, monitor, and scale voice, SMS, and chat agents which work alongside human agents for customer engagement.
What channels does Regal AI support?
Regal AI supports phone, SMS, chat, and WebRTC voice agents for inbound and outbound customer communications.
Can AI agents work with human agents?
Yes. Regal AI is designed so AI agents and human agents work together through a unified agent desktop, live dashboards, and conversation intelligence for monitoring and quality assurance.
What use cases is Regal AI built for?
Common use cases include customer support, lead qualification, appointment setting, collections, and high-volume bookings and scheduling.
Is pricing publicly available for Regal AI?
Pricing details are not clearly published on the official site. The pages emphasize requesting a demo and enterprise use; contact the company for current options.
Does Regal AI integrate with other systems?
Yes. It offers 40+ integrations, webhooks, and custom objects for connecting external systems.

Regal AI Контакты и социальные сети

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Модель оплатыUnknown
КатегорияЧат-боты и LLM
Теги
AI agentscontact centervoice AISMS agentschat agentscustomer experience
Языканглийский
Последнее обновление16 июл. 2026 г.
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